Productable - Partial access outage – Incident details

Our service provider has identified this as an issue from an upstream provider of theirs. They're continuing to work on a resolution. In the meantime, as a workaround, if this issue is hit, re-opening the Productable web app in a new tab will fix it.

We are continuing to investigate this issue with our service provider.

This issue appears to only be affecting certain users, and potentially only those using the Google Chrome browser. We're working with our service provider to investigate further. We expect additional updates tomorrow (Friday).

We are once again seeing access issues resulting in "Access denied" messages for some users. This is a result of an issue with one of our service providers. We're working with them on a resolution.