Website - Operational
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App - Operational
No notices reported this month
Our hosting provider has notified us that this incident has been resolved.
We're still waiting for more info from our service provider on this DNS issue. We haven't seen full outages, but rather slow requests, so we're upgrading from "Partial outage" to "Degraded performance".
Our government environment hosting provider has informed us that they're aware of a DNS issue that's causing intermittent access to our app. We'll provide further updates as soon as we have more info from them.
Our service provider has identified this as an issue from an upstream provider of theirs. They're continuing to work on a resolution. In the meantime, as a workaround, if this issue is hit, re-opening the Productable web app in a new tab will fix it.
We are continuing to investigate this issue with our service provider.
This issue appears to only be affecting certain users, and potentially only those using the Google Chrome browser. We're working with our service provider to investigate further. We expect additional updates tomorrow (Friday).
We are once again seeing access issues resulting in "Access denied" messages for some users. This is a result of an issue with one of our service providers. We're working with them on a resolution.
Some users are experiencing frequent session disconnections. We are working with our platform provider to resolve this.
We are currently investigating this incident. Stay tuned for updates
Feb 2024 to Apr 2024
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